3434377 - How License Types Are Categorized/Mapped to Core, Advanced and Self-Service Users?

The License Model is divided into three categories: Core Users, Advanced Users, and Self-Service Users under User Subscription after the 2102 release.

Initially, the license type was differentiated as follows, this article helps to clarify, what is the mapping between Core Users, Advanced Users, and Self-Service Users (latest) to below types?

Environment

SAP Business ByDesign

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Service Control Workcenter
  2. Go to User Subscription view
  3. Notice the License Model has been categorized as below:

Cause

After 2102 release, the License Model has been changed by SAP.

Resolution

The License Types are now mapped as follows:

Old License TypeNew License Type
Standard Enterprise UserAdvanced User
SCM Enterprise User
CRM Sales Team User Core User
Project Management Team User
SCM Team User
Project Manager Self-Service UserSelf-Service User
Standard Self-Service User
SCM Self-Service User

Additional Questions:

1. Is there a feasibility to revert to the old License Type Model?

No, it is not possible to revert to the old License Type Model. Only those licenses which are bought shall be displayed.

2. “Change License Model” option is available in demo system, where the user can switch the view of License Types but are not available in Production/Test tenant. Could this be enabled in customer system?

When new license types were introduced, it was necessary to determine which new license types the customer needed to purchase in order to be compliant. This option is only enabled on demo systems.

3. Is there any priority relationship for old License Type Model?

Yes, there is a priority for different old License Type. If the user is assigned with two access rights and these two access rights need different License Type, the higher License Type will be consumed by this user. The priority of License Type is following:

  1. SCM Enterprise User
  2. Standard Enterprise User
  3. SCM Team User
  4. Project Management Team User
  5. CRM Sales Team User
  6. SCM Self-Service User
  7. Project Manager Self-Service User
  8. Standard Self-Service User

See Also

Keywords

User Subscription, License Type, License Model, Advanced User, Core User, Self-Service User , KBA , SRD-CC-CI-CCS , SRD-CC-IAM , LOD-CRM-ADM , Problem